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Papers

Arizona and New York Schools Push the Envelope

By: Sean Brady & Andrew Tait.

In the United States, accountability measures from the No Child Left Behind (NCLB) legislation have opened K-12 educators to the use of increasingly sophisticated improvement tools and processes. In their efforts to accelerate improvement in targeted areas, schools are turning to techniques such as data envelopment analysis (DEA). Specifically, school improvement teams in "under performing" schools want to know which high-performing schools are "just like them" and then to understand what they are doing to achieve that higher performance.

Statewide initiatives in Arizona and in New York State are using data envelopment analysis to identify benchmark, or best-in-class, schools. These benchmark schools complete self studies and, in some cases, are studied by researchers from higher educational institutions in order to identify their effective practices. The exchange of effective practices occurs in conferences, in peer-to-peer conversations and via the Web. K-12 educators are adding benchmarking to their school improvement toolkit.

No Organization Left Behind -- Mass Market Data Envelopment Analysis

By: Andrew Tait & Sean Brady.

Data Envelopment Analysis is a powerful tool for benchmarking to identify best practices and organizational inefficiencies. However, while the approach’s profile has been raised considerably over the past decade, it has failed to capture the attention of the majority of the potential users.

The world seems to run performance metrics, yet only a tiny portion of these are informed by the application of DEA. The rest leave the necessary synthesis of these metrics opened the vagaries of political opinion.

This paper explores some of the barriers to “mainstream” adoption of DEA. In doing so, it draws on personal experience of applying DEA in organizations, working with DEA practitioners and, most importantly, teaching DEA in government and commercial organizations.

A project from the education sector is used to illuminate many of the points raised in the paper.