Engagements

As its strategic partner, Prism assisted New & Improved®, LLC, to facilitate a large, cross-functional McDonald’s team charged to introduce specialty coffees at Mickey Ds. According to The Wall Street Journal, this will be McDonald’s largest new product roll-out in the last 30 years, expected to generate $1 billion in revenues annually – 2007

Prism used its decision matrix to facilitate the parish councils of two churches that are merging to break a two-year impasse and decide which site to close – 2007

Partnered with Idea Sciences, Inc. to introduce schoolbenchmarking.com, a service used by the Arizona Department of Education, Arizona State University and the Magellan Foundation. Users of this service can find benchmark or best-in-class schools that act as models to help them set and justify aggressive improvement targets and seek the programs, strategies and practices necessary to achieve those targets – 2006-present

Subcontracted to Westwood International in order to provide group decision support to Johnson & Johnson’s corporate quality control group in a recent meeting of 20 international vice presidents – 2007

Provided group decision support to nearly 100 school and BOCES teams at regional dropout prevention workshops sponsored by the Rural Schools Association of NYS – 2005-2008

Utilized Prism’s weighted decision matrix to assist a team of 40 Ithaca City School District professionals select an early literacy assessment – 2007

Consulted with Standard & Poors on the design and delivery of a training Institute for Michigan school districts interested in using benchmarking as a school improvement tool – 2004-2005

Contracted by Syracuse University and the New York State Education Department to do Frontier Analyst® benchmarking studies of elementary and secondary schools in New York State to support a best practice identification and dissemination service – 2004-2005

Contracted by Arizona State University and the Arizona Department of Education to do Frontier Analyst® benchmarking studies of elementary and secondary schools in Arizona to support a best practice identification and dissemination service – 2005

Retained by Boards of Cooperative Educational Services and school districts across New Your State to provide school improvement planning expertise including facilitation, benchmarking, and decision support – 1997 – 2005

Provided strategic planning process support and team building to GHS Federal Credit Union – 2001 – present

Provided strategic planning support to First Heritage, DOT and Colombia-Green Federal Credit Unions – 2003 – 2004

Used Frontier Analyst® to complete a performance target setting and benchmarking study of 3800 New York State schools - 2001, 2002, 2003

Used the Concept System® to do a statewide professional development needs assessment for the New York State Education Department. Participants included the State’s Superintendents as well as members of leading educational organizations – 2001

Used the Concept System® to survey stakeholders of the Mercy Health System of Philadelphia. The detailed strategic map created by these stakeholders was used as a foundation for a management retreat. Prism facilitated this retreat using Conexus® 2000-2001

Assisted twenty-eight Times Mirror Corporation senior executives at a three-day off-site to select finalists for its METPRO.biz program that recruits people of color into Times Mirror’s leadership track – 2000

Provided Concept System® global support to United Medical Associates in order to provide 150 physicians different time/different place Internet decision support capability so that they could collaborate on the design of their compensation model – 1999-2000

Provided strategic planning support to United Health Services, Inc., for its annual three-day off-site for 35 top managers – 1999

Provided strategic planning support to the Washington, D.C. Area Metro Transit Authority HR Department (with McDonald Bradley, Inc. – 1999)

Provided strategic planning and polling support to the Times Mirror Corporation for a three-day off-site for 120 top managers – 1998

Provided strategic planning support to The Los Angeles Times president and senior management team in with Innovation Systems Group – 1998

Supported the National Institute for Health’s Chief Information Officer’s strategic planning off-site with 55 managers (with Litton-TASC) – 1998

Supported the merger integration of Bellcore and Science Applications International Corporation; worked with Bellcore to plan the Mathematical Sciences Research Center, an innovative community of applied mathematics researchers – 1998

Introduced a strategic planning process, including an analysis of emerging customer needs, for Chenango Memorial Hospital – 1998

Established strategic planning cycle for Union Endicott Central School District – 1998

Developed a major five-year transition plan for the Broome-Tioga Board of Cooperative Education Services Special Education Division – 1998

Coordinated negotiation and implementation of an alliance among NYSEG, Conrail and CONSOL resulting in a 31% delivery efficiency gain and millions of dollars saved – 1996-97

Resolved persistent fifteen year conflict between front-line workers and management in NYSEG‘s energy control center – 1995

Supported more than a dozen Northeast utilities as they aligned their state and federal environmental policies related to ozone transport issues and electric power generation performance standards – 1995-96

Led task force that resolved race relations challenge for urban school district – 1994-96 Led NYSEG‘s vice presidential team through forty hours of strategic planning, resulting in a major restructuring of the company – 1993

Facilitated sixteen separate sessions among NYSEG, the New York Public Service Commission and more than a dozen parties to negotiate four performance incentives for a three-year rate agreement – 1993